| Ticket ID | From | Subject | Category | Status | Last Updated |
|---|---|---|---|---|---|
| #{{ $t->id }} | @if($t->user_id === auth()->id()) You (to Platform) @else {{ $t->user->name ?? 'Customer' }} @endif | {{ Str::limit($t->subject, 50) }} | {{ ucfirst($t->category) }} | @if($t->status === 'open') Open @elseif($t->status === 'pending') Pending @elseif($t->status === 'answered') Answered @elseif($t->status === 'closed') Closed @endif | {{ $t->updated_at->diffForHumans() }} |